Frequently Asked Questions
How can I enter the giveaway?
It's very easy! For every $1,999 MXN you spend at Ellaz, whether in physical stores or the online store, you get 1 ticket to participate. The more you buy, the more tickets you accumulate.
The more tickets you have, the more chances you have to win.
Where can I check how many tickets I have?
You can view your tickets by logging into ellaz.com and clicking on the "Paris Raffle" button in the side menu. Enter the email you used for the purchase and you will find your accumulated ticket numbers there.
What does the prize include?
First place: A trip for 2 people to Paris.
- ✈️ Business Class flight
- 🏨 Luxury accommodation at a 5-star hotel
- 🎟️ Tickets to an exclusive Fashion Week show
🥈 From 2nd to 5th place: can win up to $25,000 MXN in credit at Ellaz.
When is the last day to participate and when are the winners announced?
📅 Last day to participate: May 20, 2025.
📢 Winners announcement: 5 raffles will be held on the following dates:
- March 03
- April 07
- May 06
- June 9
- June 25 (final draw)
The raffles will be held live on our social media, where 50 random winners will be selected in each draw.
Final Draw (June 25):
On June 12, 2025, the final draw will take place with the winners selected from previous months, (250 finalists), in which 5 winners will be chosen during a live broadcast on our social media.
If I have more questions about the raffle or my tickets, who can I contact?
If you need more information about the raffle or want to confirm how many tickets you have, you can contact us via:
📩 Email: contact@ellaz.mx
📍 DM on Instagram: @ellaz___
We are here to help you. Write to us and we'll resolve any questions! ✨